We successfully won a new OEM contract for testing of gas turbine engines and supplied the first actuator Tritex TDX060 24Vdc fully integrated. The client unfortunately missed he would require double side mount tapped holes not just the extended tie-rod mounting - his client was visiting for demo on the Monday. With the actuator returned to Olsen Friday lunchtime, we machined the extra holes using in house Haas 4 axis machine tool and shipped same day back to the client for delivery Monday 10am. We usually finish at 3pm but dropped off the actuator at the DHL depot before the 7pm deadline
Thank-you Piers, Outstanding service, A true credit to your company.
It sounds like we might get it back Monday. Job well done.